Connect with walk-ins on their phones, frictionlessly
We help brands and retailers turn smartphones into interactive customer experiences inside their stores, creating measurable P&L impact.
With an on-brand virtual assistant and NFC tags, we bring product expertise, promotions, and educational content directly to customers' phones.
We turn anonymous walk-in customers into marketing leads, and support your digital campaigns with real-time insights from your stores.
Walk-in customers are
Untapped P&L potential
walk-in customers are anonymous; only a few are known through loyalty programs.
consider their phone to be “very important” to their in-store shopping experience.
higher conversion rates when retargeting walk-in customers vs. website visitors.
Enhance in-store shopping with a web-based mobile experience that provides immediate assistance to shoppers whenever, wherever they need it.
Choose from a library of pre-built use cases and activate the ones that suit your brand and desired in-store experience.
Use our dedicated CMS to create and manage your content or integrate external services, such as your POS system, to seamlessly sync data with PAJO.
Onboarding: A simple tap gets Elfie on any phone
As a mobile web application, Elfie runs on any modern web browser, such as Chrome or Safari, without requiring an app download or installation. Use NFC tags that blend seamlessly into your retail design to transform any merchandise into a mobile touchpoint.
Product Scanner: Product details at a glance
The Scanner is a web-based camera module that allows shoppers to "scan" an item for more information, ask questions or create side-by-side product comparisons. The feature combines visual search and optical character recognition (OCR) for outstanding accuracy.
Product Finder AI: Tailored product recommendations
The Product Finder AI connects to your product catalog and helps shoppers find the most suitable product for their use case. Using conversational AI, it asks clarifying questions to provide tailored recommendations in 90+ languages.
Stories: Promote your brands and products
Stories enable you to educate and inform shoppers about topics relevant to their buying journey, narrated through interactive images and videos. Link products to Stories to create look books, increase product awareness or introduce brands, partnerships, and more.
Collections: Curate top 10 lists and themed collections
Product collections are best used with themes, such as top 10 lists, and are great to increase product awareness. You can also use them to bring an endless aisle experience into your stores and promote products that are only available online.
Moments: Promote events, your socials, and more
Choose from over 8 use cases or request custom use cases designed and built specifically for your stores. Whatever your aspirations, we help you launch a unique on-brand store experience that enhances your customers' in-store journey.
Our technology is
What sets us apart
Connect PAJO to your product catalog and enable shoppers to ask product questions, create side-by-side product comparisons or ask for tailored recommendations.
Our Product Recognition Engine™ enables shoppers to scan in-store products for instant access to more information by simply using their phone camera.
Your product catalog serves as the single source of truth. Our AI updates product knowledge in real-time to ensure that any information is up-to-date.
NFC technology enables shoppers to tap their phone whenever they need assistance and does not require any app download.
We partner with
Forward-thinking brands and retailers
Supported by a strong network of brands, retailers, and partners.
Analyse conversations and learn what shoppers are looking for, what questions they have, and how they phrase them to improve your in-store merchandise.
Track product and content views, store visits, use of promotions, and more. Gather actionable, meaningful insights to enhance your marketing campaigns.
Collect email addresses or phone numbers from shoppers, ready to use in direct marketing campaigns, or retarget shoppers online after their visit to a store.
Reach out if you want to work with us, have any questions or requests
We are more than happy to help and assist you if you have any project inquiries or specific questions.
Shoppers can tap their phones on any NFC tag to embark on their digital journey. Our technology works frictionlessly on all common phones, no app download.
Use dynamic QR codes whenever NFC isn't an option and make changes even after you've printed them.
Working with us
Collaborative, fast, always transparent
Putting your products first
Our technology goes "back into your customers' pockets" if not needed. No distractions.
On-brand experiences
Request an custom version of Elfie to match the appearance and dress code of your store associates.
Always transparent
We ensure clear insights into any interaction or conversation shoppers have with Elfie.
Inclusive all the way
Our web-based technology works on 95% of common smartphones and is backed by Google.
Built for physical locations
No download or installation required; up to 30% higher engagement rates than traditional native apps.
100% data integrity
The data you collect is yours. We don't sell your data to 3rd parties and adhere to high data privacy standards.